Terms of Service

Last updated: April 17, 2025

Introduction

Welcome to AutoRCA. These Terms of Service govern your use of the AutoRCA platform, website, and services. By accessing or using AutoRCA, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Acceptance of Terms

By accessing or using the AutoRCA platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not access or use our services.

Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms of Service to use our platform. By using AutoRCA, you represent and warrant that you meet these requirements.

Account Responsibility

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to:

  • Provide accurate and complete registration information.
  • Maintain the security of your account credentials.
  • Notify AutoRCA immediately of any unauthorized use of your account or other security breaches.

Service Description

AutoRCA provides an automated root cause analysis platform for DevOps and engineering teams. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

Subscriptions and Billing

Some of our services may be offered on a subscription basis. By subscribing to AutoRCA, you agree to pay the applicable fees as they become due. Subscription terms, including pricing and billing cycles, will be disclosed to you at the time of subscription.

Payment Terms

Payment must be made using one of our approved payment methods. All fees are non-refundable unless otherwise specified. If we are unable to process your payment, we may suspend or terminate your access to the services.

Cancellation and Termination

You may cancel your subscription at any time by following the cancellation procedures provided on the platform. Upon cancellation, your access to premium features will continue until the end of your current billing cycle.

User Content

Our platform may allow you to upload, share, or store content. With respect to any content you submit to AutoRCA:

  • You retain ownership of your content.
  • You grant AutoRCA a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content for the purpose of providing and improving our services.
  • You agree not to submit content that violates intellectual property rights, privacy rights, or our acceptable use policies.

Prohibited Conduct

You agree not to engage in any of the following activities in connection with the services:

  • Violate any applicable laws, regulations, or third-party rights.
  • Harm, threaten, or harass others, or promote discrimination or illegal activities.
  • Impersonate another person or entity, or misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the services or servers or networks connected to the services.

Intellectual Property

The AutoRCA platform, including all of its content, features, and functionality, is owned by AutoRCA and is protected by international copyright, trademark, patent, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit our content in any way without our prior written consent.

Disclaimer of Warranties

AUTORCA IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTORCA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

Indemnification

You agree to indemnify, defend, and hold harmless AutoRCA and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms of Service.

Termination

We may terminate or suspend your account and access to the services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms of Service. Upon termination, your right to use the services will immediately cease.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms of Service shall be brought exclusively in the federal or state courts located in San Francisco County, California.

Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

AutoRCA Inc.

legal@autorca.ai

Cerulean Tower 15F, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-8512, Japan